Furniture Care

The Ideal Environment

Wood furniture is best maintained at temperatures between 22°C and 30°C (70°C and 85°Fahrenheit). Relative humidity should be at 50% – 60%.
Avoid prolonged exposure to heating and cooling outlets, as exposure to extreme temperature variations can damage any fine wood piece.
Do not expose furniture to continuous direct sunlight. With extended exposure, ultraviolet rays can create hairline cracks in the finish or cause fading, yellowing, or darkening.
Wood is porous. It responds to extremely dry air by losing moisture and shrinking. It responds to humid air by absorbing moisture and expanding. In dry environments, the halves of an extension table may part slightly, especially at the edges. This will correct itself as the relative humidity rises and the wood absorbs enough moisture to expand.
During humid weather, wood drawer fronts may swell and become difficult to open and close. These natural changes do not affect the furniture’s overall quality or durability.
If furniture is placed in a damp area with no proper air circulation, fungus may form, causing harm to the finishes.
Do not store furniture in damp or hot conditions. Allow plenty of air movement around the furniture and do not stack or store other objects on it. We recommend that you keep the doors of your cabinets closed when not in use.
Don’t put anything hot directly on surfaces. Use coasters under hot (and cold) beverages.

The warranty provided is a limited warranty and it lasts for the number of years stated against each product below from the date of the delivery note.
First and foremost, should you notice a manufacturing defect, it is important that you promptly notify Finez Furniture & Interior.
Original invoice & delivery note is required, as a proof of purchase and any alterations of amendments to the invoice or delivery note will render the warranty being null and void.
At the point of claiming the warranty – Finez Furniture & Interior will examine the product and decide whether it is within the warranty period. Thereafter Finez will either repair or replace the defective product (at its discretion). Any defective parts removed in the course of repair remains the property of Finez. If the similar item is no longer manufactured and appropriate replacement will be provided as decided by the team at Finez.

Products that have been stored or assembled incorrectly, misused, altered, used inappropriately or cleaned using wrong cleaning methods & chemicals.
Normal wear and tear, cuts, scratches or damages caused by impacts (natural or human) accidents or transport by outsiders.
Consequential incidental damages, damages due to natural disaster, water, floods, sea spray.
Products manufactured by third parties suppliers such as granite tops, stainless steel fittings, glasses, handles, locks, hinges, light fixtures, mirrors, fabric, foam, PVC and any other third party materials.
Exposure of products (excluding outdoor furniture) to direct sunlight or in humid environments or usage of products for non-domestic purposes (unless otherwise stated).
Improper handling or if the furniture is used for any purpose other than the intended purpose.
Finez products will have minor variations from piece to piece due to its craftsmanship and/or the use of natural materials.
Wood furniture will have one or more of the following characteristics, which are not considered quality defects: variations in grain and color, knots, mineral streaks, and/or pitch pockets.
Mineral streaking and color variation should be expected (and desired) and are not warranted for marble and granite worktops.
Furniture Warranty does not cover expansion, contractions or effects of extreme high / low humidity.
Warranty does not cover darkening of wood or finish, stains of changes in colour / texture, which occurs naturally over time.