Finez Furniture Warranty

  • All locally manufactured solid wood products will have a warranty of 5 years against poor quality of timber and manufacturing defects.
  • All locally manufactured PVC and fabric sofa sets will have a warranty for 5 years on the timbre frame.
  • All furniture manufactured in melamine, plywood, veneer, MDF or any other material will have a warranty of 1 year against manufacturing defects other than solid wood.
  • Granite and marble worktops will have a warranty of 1 year.
  • No international warranty is offered to any Finez items exported.

Terms & Conditions

  • The warranty provided is a limited warranty and it lasts for the number of years stated against each product below from the date of the delivery note.
  • First and foremost, should you notice a manufacturing defect, it is important that you promptly notify Finez Furniture & Interior.
  • Original invoice & delivery note is required, as a proof of purchase and any alterations of amendments to the invoice or delivery note will render the warranty being null and void.
  • At the point of claiming the warranty – Finez Furniture & Interior will examine the product and decide whether it is within the warranty period. Thereafter Finez will either repair or replace the defective product (at its discretion). Any defective parts removed in the course of repair remains the property of Finez. If the similar item is no longer manufactured and appropriate replacement will be provided as decided by the team at Finez.

Warranty Exclusions

  • Products that have been stored or assembled incorrectly, misused, altered, used inappropriately or cleaned using wrong cleaning methods & chemicals.
  • Normal wear and tear, cuts, scratches or damages caused by impacts (natural or human) accidents or transport by outsiders.
  • Consequential incidental damages, damages due to natural disaster, water, floods, sea spray.
  • Products manufactured by third parties suppliers such as granite tops, stainless steel fittings, glasses, handles, locks, hinges, light fixtures, mirrors, fabric, foam, PVC and any other third party materials.
  • Exposure of products (excluding outdoor furniture) to direct sunlight or in humid environments or usage of products for non-domestic purposes (unless otherwise stated).
  • Improper handling or if the furniture is used for any purpose other than the intended purpose.
  • Finez products will have minor variations from piece to piece due to its craftsmanship and/or the use of natural materials.
  • Wood furniture will have one or more of the following characteristics, which are not considered quality defects: variations in grain and color, knots, mineral streaks, and/or pitch pockets.
  • Mineral streaking and color variation should be expected (and desired) and are not warranted for marble and granite worktops.
  • Furniture Warranty does not cover expansion, contractions or effects of extreme high / low humidity.
  • Warranty does not cover darkening of wood or finish, stains of changes in colour / texture, which occurs naturally over time.